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Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
BathroomToilet paper Towels Bidet Towels/sheets (extra fee) Bath or shower Slippers Private bathroom Toilet Free toiletries Bathrobe Hairdryer Shower
BedroomLinen Wardrobe or closet Alarm clock
OutdoorsOutdoor furniture Beachfront Sun terrace Private beach area Terrace Garden
KitchenCoffee machine Electric kettle
Room AmenitiesSocket near the bed Drying rack for clothing Clothes rack
Services & ExtrasTickets to attractions or shows
PetsPets are not allowed.
ActivitiesLive sport events (broadcast) Additional charge Live music/performance Happy hour Additional charge Themed dinner nights Additional charge Beach Evening entertainment Kids' club Water sport facilities (on site) Additional charge Entertainment staff Children's playground
Media & TechnologyFlat-screen TV Cable channels Satellite channels Radio Telephone TV
Food & DrinkChocolate or cookies Additional charge Fruits Additional charge Bottle of water Wine/champagne Additional charge Kid-friendly buffet Kid meals Additional charge Special diet menus (on request) Snack bar Breakfast in the room Bar Restaurant Tea/Coffee maker Good coffee!
InternetFree! WiFi is available in all areas and is free of charge.
ParkingFree! Free private parking is possible on site (reservation is not needed). Accessible parking Electric vehicle charging station Parking garage Secured parking
Reception servicesLockers Private check-in/check-out Concierge service ATM/cash machine on site Luggage storage Ticket service Tour desk Currency exchange 24-hour front desk
Entertainment and family servicesChildren television networks Baby safety gates Kids' outdoor play equipment Indoor play area Books, DVDs, music for children Board games/puzzles Baby safety gates Babysitting/child services
Cleaning servicesDaily housekeeping Trouser press Additional charge Shoeshine Ironing service Additional charge Dry cleaning Additional charge Laundry
Business facilitiesFax/photocopying Additional charge Business centre Additional charge Meeting/banquet facilities
Safety & securityFire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm 24-hour security Safety deposit box
GeneralShuttle service Mini-market on site Shuttle service (free) Designated smoking area Air conditioning Non-smoking throughout Wake-up service Heating Car hire Carpeted Soundproof rooms Gift shop Lift Bridal suite VIP room facilities Family rooms Barber/beauty shop Facilities for disabled guests Ironing facilities Non-smoking rooms Iron Newspapers Wake up service/Alarm clock Air conditioning Room service
AccessibilityAuditory guidance Emergency cord in bathroom Lower bathroom sink Higher level toilet Toilet with grab rails Wheelchair accessible Upper floors accessible by elevator
Wellness facilitiesSwimming pool Kids' pool Fitness/spa locker rooms Personal trainer Fitness classes Yoga classes Fitness Full body massage Additional charge Hand massage Additional charge Head massage Additional charge Couples massage Additional charge Foot massage Additional charge Neck massage Additional charge Back massage Additional charge Spa Facilities Body Treatments Hair styling Hair colouring Hair cut Pedicure Manicure Hair treatments Facial treatments Beauty Services Sun umbrellas Sun loungers or beach chairs Pool cover Pool bar Pool/beach towels Heated pool Pool with view Infinity pool Water slide Indoor pool (all year) Outdoor pool (all year) Outdoor pool Indoor pool Massage Additional charge Spa and wellness centre Additional charge Solarium Fitness centre
Safety featuresFirst aid kit available Process in place to check health of guests Hand sanitizer in guest accommodation and key areas Shared stationery such as printed menus, magazines, pens, and paper removed Staff follow all safety protocols as directed by local authorities
Physical distancingScreens or physical barriers placed between staff and guests in appropriate areas Physical distancing rules followed Cashless payment available Contactless check-in/check-out
Cleanliness & disinfectingGuests have the option to cancel any cleaning services for their accommodation during their stay Property is cleaned by professional cleaning companies Guest accommodation sealed after cleaning Guest accommodation is disinfected between stays Linens, towels and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against Coronavirus
Food & drink safetyAll plates, cutlery, glasses and other tableware have been sanitized Food can be delivered to guest accommodation Physical distancing in dining areas
Languages spokenAfrikaans Arabic Azerbaijani Belarusian German English Spanish French Hindi Italian Dutch Portuguese Russian Filipino Turkish Ukrainian Urdu Chinese

Dukes The Palm, a Royal Hideaway Hotel boasts 279 luxuriously appointed rooms and 227 tastefully furnished serviced apartments with spectacular views of the Arabian Gulf, framed by the iconic Marina skyline. All rooms and suites have a flat screen satellite TV, coffee and tea making facilities, a spacious wardrobe and an in room safe. You will also find bathrobes, slippers and complimentary Floris toiletries.

Dukes The Palm, a Royal Hideaway Hotel offer the absolute best of British to the table, the Great British Restaurant (GBR) serves up a fabulous choice of dishes with a British twist. Guests can dine at GBR for an all-day dining experience with views of the glistening Dubai Marina skyline, or choose to enjoy a wonderful dining experience at our West 14th Beach front bar restaurant. Dukes Bar concocts some of the world’s best Martinis.

The property offers a state-of-the-art gym with advanced equipment to cater to guests fitness regime. Situated on the 14th floor, guests can work out to magnificent views of Dubai Marina Skyline through floor to ceiling windows. There is also a highly reputable hair salon at the property for guests who want to pamper themselves.

Dukes The Palm, a Royal Hideaway Hotel is easily accessible from Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), which are both just 30 minutes’ drive away. Mall of Emirates is a 20 minute drive away, whilst Dubai Mall can be reached in 30 minutes. All the amusement parks of Dubai Parks and Resorts can be reached in 30 minutes.

Guest reviews

  • Liked · Hotel Staff is extremely friendly and helpful. Restaurant is excellent. Swimming pool is great. Our stay was overall excellent.

    Disliked · Nothing.

  • Liked · Free upgrade from deluxe room to 1 bedroom apartment and excellent facilities such as access to the beach and pool. Good breakfast selection.

    Disliked · The view of the balcony of our 1 bedroom apartment was facing a construction site

    Facilities, Breakfast and view
  • Liked · Once we entered the hotel we were greeted by the super friendly security guy who checked our temperature and guide us to the reception for checking in, we were upgraded because of the Genius status which is nice , I tried to ask about a sea view room but it was not possible, then the challenge starts with the ELEVATOR DISPLAY , which I understand the hotel is trying to be high tech and modern but the bloody screen is super laggy and slow when u press the button to scroll down the display it pressing different buttons which is depressing , especially when u don’t have buttons inside the elevator itself only outside .
    Other than that everything was nice

    Disliked · The elevator display is super so and laggy although it is a nice touch to have a new tech only if it is reliable

    Nice stay