Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
BathroomToilet paper Towels Bidet Towels/sheets (extra fee) Bath or shower Slippers Private bathroom Toilet Free toiletries Bathrobe Hairdryer Shower
BedroomLinen Wardrobe or closet Alarm clock
OutdoorsOutdoor furniture Beachfront Sun terrace Private beach area Terrace Garden
KitchenCoffee machine Electric kettle
Room AmenitiesSocket near the bed Drying rack for clothing Clothes rack
Services & ExtrasTickets to attractions or shows
PetsPets are not allowed.
ActivitiesLive sport events (broadcast) Additional charge Live music/performance Happy hour Additional charge Themed dinner nights Additional charge Beach Evening entertainment Kids' club Water sport facilities (on site) Additional charge Entertainment staff Children's playground
Media & TechnologyFlat-screen TV Cable channels Satellite channels Radio Telephone TV
Food & DrinkChocolate or cookies Additional charge Fruits Additional charge Bottle of water Wine/champagne Additional charge Kid-friendly buffet Kid meals Additional charge Special diet menus (on request) Snack bar Breakfast in the room Bar Restaurant Tea/Coffee maker Good coffee!
InternetFree! WiFi is available in all areas and is free of charge.
ParkingFree! Free private parking is possible on site (reservation is not needed). Accessible parking Electric vehicle charging station Parking garage Secured parking
Reception servicesLockers Private check-in/check-out Concierge service ATM/cash machine on site Luggage storage Ticket service Tour desk Currency exchange 24-hour front desk
Entertainment and family servicesChildren television networks Baby safety gates Kids' outdoor play equipment Indoor play area Books, DVDs, music for children Board games/puzzles Baby safety gates Babysitting/child services
Cleaning servicesDaily housekeeping Trouser press Additional charge Shoeshine Ironing service Additional charge Dry cleaning Additional charge Laundry
Business facilitiesFax/photocopying Additional charge Business centre Additional charge Meeting/banquet facilities
Safety & securityFire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm 24-hour security Safety deposit box
GeneralShuttle service Mini-market on site Shuttle service (free) Designated smoking area Air conditioning Non-smoking throughout Wake-up service Heating Car hire Carpeted Soundproof rooms Gift shop Lift Bridal suite VIP room facilities Family rooms Barber/beauty shop Facilities for disabled guests Ironing facilities Non-smoking rooms Iron Newspapers Wake up service/Alarm clock Air conditioning Room service
AccessibilityAuditory guidance Emergency cord in bathroom Lower bathroom sink Higher level toilet Toilet with grab rails Wheelchair accessible Upper floors accessible by elevator
Wellness facilitiesSwimming pool Kids' pool Fitness/spa locker rooms Personal trainer Fitness classes Yoga classes Fitness Full body massage Additional charge Hand massage Additional charge Head massage Additional charge Couples massage Additional charge Foot massage Additional charge Neck massage Additional charge Back massage Additional charge Spa Facilities Body Treatments Hair styling Hair colouring Hair cut Pedicure Manicure Hair treatments Facial treatments Beauty Services Sun umbrellas Sun loungers or beach chairs Pool cover Pool bar Pool/beach towels Heated pool Pool with view Infinity pool Water slide Indoor pool (all year) Outdoor pool (all year) Outdoor pool Indoor pool Massage Additional charge Spa and wellness centre Additional charge Solarium Fitness centre
Safety featuresFirst aid kit available Process in place to check health of guests Hand sanitizer in guest accommodation and key areas Shared stationery such as printed menus, magazines, pens, and paper removed Staff follow all safety protocols as directed by local authorities
Physical distancingScreens or physical barriers placed between staff and guests in appropriate areas Physical distancing rules followed Cashless payment available Contactless check-in/check-out
Cleanliness & disinfectingGuests have the option to cancel any cleaning services for their accommodation during their stay Property is cleaned by professional cleaning companies Guest accommodation sealed after cleaning Guest accommodation is disinfected between stays Linens, towels and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against Coronavirus
Food & drink safetyAll plates, cutlery, glasses and other tableware have been sanitized Food can be delivered to guest accommodation Physical distancing in dining areas
Languages spokenAfrikaans Arabic Azerbaijani Belarusian German English Spanish French Hindi Italian Dutch Portuguese Russian Filipino Turkish Ukrainian Urdu Chinese