Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
OutdoorsTerrace Garden
Services & ExtrasTickets to attractions or shows
PetsPets are not allowed.
ActivitiesLive music/performance Happy hour Additional charge Themed dinner nights Additional charge Tennis equipment Additional charge Evening entertainment Kids' club Additional charge Nightclub/DJ Additional charge Table tennis Children's playground Tennis court Additional charge
Food & DrinkOn-site coffee house Chocolate or cookies Additional charge Fruits Additional charge Bottle of water Wine/champagne Additional charge Kid-friendly buffet Kid meals Additional charge Special diet menus (on request) Snack bar Breakfast in the room Bar Restaurant
InternetFree! WiFi is available in all areas and is free of charge.
ParkingFree! Free private parking is possible on site (reservation is not needed). Accessible parking Parking garage Secured parking
Reception servicesLockers Private check-in/check-out Concierge service ATM/cash machine on site Luggage storage Ticket service Tour desk Currency exchange Express check-in/check-out 24-hour front desk
Entertainment and family servicesBabysitting/child services Additional charge
Cleaning servicesDaily housekeeping Trouser press Shoeshine Ironing service Dry cleaning Additional charge Laundry Additional charge
Business facilitiesFax/photocopying Additional charge Business centre Meeting/banquet facilities
Safety & securityFire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm 24-hour security Safety deposit box
GeneralShuttle service Grocery deliveries Mini-market on site Shuttle service (additional charge) Designated smoking area Air conditioning Shops (on site) Car hire Gift shop Lift Bridal suite VIP room facilities Family rooms Barber/beauty shop Facilities for disabled guests Non-smoking rooms Newspapers Room service
4 swimming poolsFree! All pools are free of charge
Pool 1 - indoorOpen all year All ages welcome
Pool 2 - outdoorOpen all year All ages welcome
Pool 3 - outdoor (kids)Open all year Suitable for kids
Pool 4 - outdoorOpen all year All ages welcome
WellnessFitness/spa locker rooms Personal trainer Fitness Spa/wellness packages Foot bath Spa lounge/relaxation area Steam room Spa Facilities Light therapy Body wrap Body scrub Body Treatments Hair styling Hair colouring Hair cut Pedicure Manicure Hair treatments Make up services Waxing services Facial treatments Beauty Services Sun umbrellas Water slide Hammam Hot tub/jacuzzi Massage Additional charge Spa and wellness centre Fitness centre Sauna
Safety featuresFirst aid kit available Process in place to check health of guests Hand sanitizer in guest accommodation and key areas Shared stationery such as printed menus, magazines, pens, and paper removed Staff follow all safety protocols as directed by local authorities
Physical distancingScreens or physical barriers placed between staff and guests in appropriate areas Mobile app for room service Physical distancing rules followed Cashless payment available Contactless check-in/check-out
Cleanliness & disinfectingGuest accommodation is disinfected between stays Linens, towels and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against Coronavirus
Food & drink safetyAll plates, cutlery, glasses and other tableware have been sanitized Physical distancing in dining areas
Languages spokenArabic German English Spanish French Hindi Italian Korean Dutch Russian Filipino Ukrainian Chinese