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Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
OutdoorsOutdoor furniture Terrace
PetsPets are not allowed.
ActivitiesHappy hour
Food & DrinkOn-site coffee house Chocolate or cookies Additional charge Fruits Additional charge Wine/champagne Additional charge Kid meals Additional charge Special diet menus (on request) Snack bar Breakfast in the room Bar Restaurant
InternetFree! WiFi is available in all areas and is free of charge.
ParkingFree! Free private parking is possible on site (reservation is not needed). Accessible parking Parking garage Secured parking
Reception servicesConcierge service ATM/cash machine on site Luggage storage Tour desk Currency exchange Express check-in/check-out 24-hour front desk
Entertainment and family servicesChildren television networks Babysitting/child services
Cleaning servicesDaily housekeeping Trouser press Additional charge Ironing service Additional charge Dry cleaning Additional charge Laundry Additional charge
Business facilitiesFax/photocopying Additional charge Business centre Additional charge Meeting/banquet facilities
Safety & securityFire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm 24-hour security Safety deposit box
GeneralMini-market on site Shared lounge/TV area Designated smoking area Air conditioning Non-smoking throughout Soundproof rooms Lift VIP room facilities Family rooms Facilities for disabled guests Non-smoking rooms Newspapers Room service
Outdoor swimming poolFree! All pools are free of charge Open all year Pool/beach towels Sun loungers or beach chairs Pool bar Pool with view Shallow end
WellnessFitness/spa locker rooms Personal trainer Fitness Full body massage Additional charge Hand massage Additional charge Head massage Additional charge Couples massage Additional charge Neck massage Additional charge Back massage Additional charge Spa/wellness packages Steam room Spa Facilities Sun umbrellas Sun loungers or beach chairs Pool/beach towels Massage Additional charge Spa and wellness centre Additional charge Fitness centre
Safety featuresFace masks for guests available Thermometers for guests provided by property Access to health care professionals First aid kit available Process in place to check health of guests Hand sanitizer in guest accommodation and key areas Shared stationery such as printed menus, magazines, pens, and paper removed Staff follow all safety protocols as directed by local authorities
Physical distancingScreens or physical barriers placed between staff and guests in appropriate areas Physical distancing rules followed Cashless payment available Contactless check-in/check-out
Cleanliness & disinfectingGuests have the option to cancel any cleaning services for their accommodation during their stay Property is cleaned by professional cleaning companies Guest accommodation sealed after cleaning Guest accommodation is disinfected between stays Linens, towels and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against Coronavirus
Food & drink safetyDelivered food is securely covered Breakfast takeaway containers All plates, cutlery, glasses and other tableware have been sanitized Food can be delivered to guest accommodation Physical distancing in dining areas
Languages spokenArabic German English Spanish French Hindi Italian Dutch Polish Portuguese Romanian Russian Filipino Turkish Ukrainian Urdu Vietnamese Chinese

The property offers free shuttle service to the beach, malls, metro station and other attractions. Free WiFi is available throughout the entire property.

All 493 air-conditioned rooms feature a seating area, a flat-screen TV, a mini bar, a desk, a safety deposit box and tea & coffee making facilities. The bathrooms are fitted with a shower and a bath and offer free toiletries.

The property provides a range of food and beverages, for example The Blacksmith serving smoked meats, Alloro Ristorante Italian restaurant which also offers a la carte breakfast, lunch and dinner. Hello Café is a lobby lounge and coffee house and there’s Chillz pool bar, serving light bites and refreshing beverages to the pool. 24-hour room service is also available.

Guests can relax at the hotel’s spa, sauna and steam room. There is also a gym and an outdoor swimming pool.

The beach is a 7-minute walk from the hotel and The Tram and JLT Metro Station is just a 10-minute walk from the property, providing convenient access to the major business districts, land marks and other famous attractions found in Dubai. Dubai International Airport is a 30-minute drive from the property. Parking is available on site.

Guest reviews

  • · the staff specially Adam from concierge who was very attentive and useful at any time

    Disliked · the windows are not very clean so the view is not that good

    Staff is 100% quality
  • · Room was very nice and clean. Staff were very professional and helpful.

    Disliked · The location makes it a bit difficult to get around, and the shuttle doesn’t run very frequently and it seemed like it would be difficult to arrange a pickup to return to the hotel.

    Very good
  • Liked · Location, clean, room size

    Disliked · Limited F&B options

    Very good
  • · Stuff is very respectful!
    Nour checked me in it was swift!
    She’s the reason I will be postponing my stay here because she’s been very helpful & kind!(In the world like 2020 we need more ppl like her)Very sweet and kind!
    Gilbert has been of very great help since I checked in
    Would definitely come back

    Disliked · I would have given you a 10 ⭐ but I’m very dissapointed with housekeeping
    When they come to my room all they do is change sheets
    I walk on dust, I have to clean my bathtub again and the tables
    Please work on it

    Very good